Electrical Engineer

Change Request Handling: Datacenter engineers must initiate, document, and track all infrastructure changes through the formal change management process. This includes hardware installations, network modifications, configuration updates, and system upgrades. Each change requires comprehensive documentation detailing the scope, impact assessment, implementation plan, rollback procedures, and testing validation.

Change Advisory Board (CAB) Participation: Engineers are expected to participate in CAB meetings, presenting technical details of proposed changes and addressing questions from stakeholders. They must provide risk assessments and demonstrate alignment with business objectives and maintenance windows.

Implementation and Documentation: Execute approved changes according to scheduled maintenance windows, following documented procedures precisely. Maintain detailed implementation logs, capture before-and-after configurations, and update asset management systems and configuration management databases (CMDB) to reflect current state.

Post-Implementation Review: Complete post-change validation testing to confirm successful implementation and document outcomes. Report any deviations from expected results and ensure proper closure of change tickets with lessons learned documentation.

Incident Detection and Response: Respond promptly to datacenter incidents including hardware failures, environmental alerts, power disruptions, cooling system issues, and network outages. Acknowledge incidents within defined SLA timeframes and begin initial triage immediately.

Incident Classification and Prioritization: Assess incident severity based on business impact and urgency. Properly categorize incidents (hardware, network, environmental, security) and escalate critical issues according to established escalation matrices. Priority 1 incidents require immediate attention regardless of time of day.

Root Cause Analysis: Conduct thorough investigation to identify root causes rather than addressing symptoms only. Document findings, contributing factors, and failure patterns to prevent recurrence. Collaborate with vendors and internal teams as needed for complex issues.

Communication and Reporting: Maintain regular communication with stakeholders during incident resolution. Provide status updates at defined intervals, manage expectations regarding resolution timeframes, and ensure proper notification when incidents are resolved. Complete detailed incident reports documenting timeline, actions taken, root cause, and preventive measures.

Knowledge Management: Contribute to the knowledge base by documenting incident resolutions, creating troubleshooting guides, and sharing lessons learned. This builds organizational capability and reduces resolution time for future similar incidents.

Experience with hyperscale, colocation, or enterprise data center environments. Knowledge of renewable energy integration including solar PV, battery storage, and microgrid systems. Familiarity with modular data center solutions and prefabricated electrical infrastructure. Experience with commissioning processes and Cx agent coordination. Project management certification (PMP) or equivalent. Experience with cloud service provider (CSP) infrastructure requirements and standards.

Ability to navigate data center environments including raised floor areas, electrical rooms, and equipment spaces. Capability to wear appropriate PPE including arc flash suits, hard hats, safety glasses, and hearing protection. Occasional lifting of equipment or materials up to 50 pounds. Ability to work on ladders and in confined spaces when necessary for inspections or maintenance activities.

Must maintain current knowledge of electrical safety standards and best practices. Adherence to lockout/tagout (LOTO) procedures and permit-to-work systems. Participation in regular safety training and compliance with all site safety protocols. Commitment to creating and maintaining a culture of safety within the operations team.

Location:

On-site –Johor Bahru, Malaysia

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• Deep knowledge of critical power systems including UPS topologies (online double conversion
• and redundancy configurations. Proficiency with electrical design and analysis software such as AutoCAD
• or equivalent. Strong understanding of power quality concepts including harmonics
• and mitigation strategies. Experience with building management systems (BMS) and data center infrastructure management (DCIM) platforms. Knowledge of energy efficiency metrics including PUE (Power Usage Effectiveness) and optimization strategies.
• Professional Engineer (PE) license strongly preferred. Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS) highly desirable. Additional certifications such as RCDD
• or Certified Energy Manager (CEM) beneficial. NFPA 70E Qualified Person certification or ability to obtain.
• Exceptional problem-solving skills with ability to diagnose complex electrical issues under pressure in mission-critical environments. Strong attention to detail with focus on operational excellence and system reliability. Excellent communication skills for technical documentation
• and cross-functional collaboration. Ability to make sound decisions quickly during emergency situations while maintaining safety protocols. Leadership capabilities for guiding technical teams and mentoring junior engineers. Analytical mindset with data-driven approach to capacity planning and infrastructure optimization.
• Position requires on-site presence at data center facility with occasional remote work capability. Must be available for 24
• 7 on-call rotation to respond to critical electrical incidents or emergencies. Flexibility to work during maintenance windows including nights
• and holidays. May require travel to multiple data center locations or vendor facilities. Work environment includes data center white space
• and outdoor generator yards.