Ecommerce Excellence Officer (EXO)

Offshore Gadget is looking for 5 motivated and energetic Ecommerce Excellence Officers (EXO) to join our growing Gadget Team in Mirpur, Dhaka.

If you are passionate about e-commerce, gadgets, customer service, sales, product research, and digital marketing, this could be the right opportunity for you.

• Handle customer communication through Inbox, WhatsApp, and phone calls, and ensure an excellent customer experience.
• Monitor and maintain inventory levels to avoid stock shortages or overstocking.
• Research new and trending gadgets and products based on market demand.
• Monitor competitors, pricing, offers, and market trends to identify new opportunities.
• Assist in planning and executing social media and e-commerce campaigns.
• Create ideas for engaging, conversion-focused content and promotional campaigns.
• Support day-to-day e-commerce operations and business development activities.
• Work closely with the team to improve sales, customer satisfaction, and overall business performance.