These are the typical requirements for this role. Check the original posting for the employer's exact criteria.
• Nurture client relationships and provide responsive support.
• Communicate clearly, empathetically, and promptly with clients, building trust and understanding.
• Optimise listings on Amazon, Walmart, and eBay to maximise visibility and sales.
• Conduct detailed market research to track trends, analyse consumer behaviour, and refine strategies.
• Collaborate with the Marketing, Creative, and Operations teams to maintain a smooth and cohesive workflow.
• Handle client concerns professionally, ensuring their needs are addressed swiftly.
• Prepare detailed reports based on client feedback, marketplace performance, and research insights.
• Contribute creative ideas to boost client satisfaction and improve online marketplace outcomes.
• Communicate with clients directly and handle cold calling when required.
• Perform basic website maintenance and updates as needed.
• Assist with direct client handling and communication on an as-needed basis.
• Competitive salary with performance-based bonuses.
• Two annual festival bonuses.
• Observance of all public holidays in Bangladesh.
• Supportive, inclusive, and innovative work culture.
• Company-sponsored professional development and training.
• Paid parental leave.
• Safe, respectful, and family-friendly work environment.
• O-Level and A-Level completed with fluency in English; a US accent is highly preferred.
• Prior experience in client communication and cold calling is a strong advantage.
• Proactive with a strong drive for improvement.
• Knowledge of selling on Amazon, Walmart, eBay, and Google Shopping is a big plus.
• Excellent interpersonal and professional communication skills.
• Demonstrates continuous learning and ability to bring fresh ideas to the team.
• Passionate about e-commerce and online marketplaces.
• Strong collaboration skills and ability to work cross-functionally.
• Familiarity with e-commerce tools and platforms.
• Able to handle tasks efficiently and manage priorities in a remote setting.
• Maintains confidentiality and handles sensitive information with care.
• Proven experience as a Virtual Assistant focused on online marketplaces.
• Proficient with tools like Amazon Seller Central, Walmart Seller Center, and similar platforms.
• Strong analytical and data-driven decision-making skills.
• Excellent customer service and communication experience.
• Self-starter capable of working independently under minimal supervision.
• Detail-oriented and committed to high-quality output.
• Familiarity with e-commerce SEO, digital marketing, and basic website maintenance is an added advantage.
• Availability to work in EST time zone (6 PM – 3 AM BD Time).
We offer a unique opportunity to grow in the exciting world of e-commerce, with real impact and a balanced work-life approach. If you're driven, client-focused and passionate about online marketplaces, we want to hear from you!
Other benefits are as per company policy.
Work from home
Full time
Dhaka
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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