Requirements

Bachelor’s degree required.
Minimum 1–3 years of prior relevant experience in hospitality, facility or property management, operations, and/or knowledge of commercial real estate.
Previous experience in customer service, hospitality, security, meeting planning, or a related client-facing field.

Exceptional customer service skills and professionalism with a genuine passion for client experience; demonstrates confidence, responsiveness, and good judgement.
Proven track record of initiative, integrity, and excellence in internal and external customer service; highly collaborative with strong interpersonal skills.
Ability to manage multiple priorities and deliver results in a fast-paced environment; flexibility and a positive attitude when managing shifting daily demands.
Strong prioritisation and time management skills; able to work independently and with diverse teams – leading or following as required; respectful, cooperative, and accountable.
Comfortable working with clients at all levels of an organisation, including senior leadership and C-suite.
Excellent verbal and written communication skills in English; able to communicate professionally across all channels and audiences.
Excellent organisational skills and process management; strong attention to detail.
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook).
Working knowledge of a range of information technology tools and platforms; ability to adapt quickly to new devices, technology, and applications.
Experience with Eptura Engage (previously known as Condeco) would be beneficial.
Client Colleagues at All Levels (including Senior Leadership and C-Suite)
Service Providers (Catering, AV, Technical Support)

Dynamic Services Ambassador

Summary