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Sokrio Technologies LimitedVerified
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These are the typical requirements for this role. Check the original posting for the employer's exact criteria.
Collect customer Feedback - 15%
Report Preparation – 15%
Up to date with system / System testing – 15%
Sales support – 10% Marketing support – 5% Additional Requirements:
Key success factors:
Working Days
Weekly: 5 Days Salary: 14,000 BDT Note: If the candidate performs well during the trainee period, they will be made permanent and receive an increment based on performance. Duration: Trainee period 6 months Other Benefits
Job location: Uttara, Dhaka Interested candidates are requested to send their CV to career@sokrio.com
Who we are: Sokrio Technologies Ltd. is a team comprised of multi experienced and ambitious individuals. We genuinely keep our customers at the core of our business and strive to go beyond the boundary to deliver WOW to our customers! We believe in continuous development and strive to deliver incremental positive customer experience to our stakeholders. Our core competence lies in developing mobile and web-based applications. Our technology team has the experience of developing and managing ITES products and IT projects for customers worldwide. Who we are looking for: We are looking for a customer-focused, detail-oriented professional with strong verbal communication skills. The ideal candidate has experience in technical support, troubleshooting web and mobile applications, and handling customer complaints with patience and empathy. The ideal candidate should be skilled in preparing reports, collecting customer feedback, and staying up to date with system updates. Familiarity with MS Office tools and the ability to support both sales and marketing efforts are a plus. To be successful in a Customer Support Management Trainee, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others. Outstanding Performers are problem solvers who know the value of building lasting, professional relationships with clients. Key Responsibilities: Tasks: Inbound Support (Web + Mobile Application) - 40%
Other benefits are as per company policy.
Work at office
Full time
Uttara
Applications for this job are handled on the company's own website.
Sokrio Technologies Ltd. is a team comprised of multi experienced and ambitious individuals. We genuinely keep our customers at the core of our business and strive to go beyond the boundary to deliver WOW to our customers! We believe in continuous development and strive to deliver incremental positive customer…