Customer Support & Telesales Executive

Shayna Corporation is looking for energetic, confident, and target-driven Telesales Executives to join our team. In this role, you will be responsible for engaging with potential customers over the phone, understanding their needs, and closing sales.

If you are interested for a challenging role, we encourage you to apply!

Job Responsibilities

• Customer Outreach: Make inbound and outbound calls to prospective and existing customers to promote company products and services.

• Sales & Consultation: Understand customer requirements, provide appropriate solutions, and follow up diligently to close sales.

• Target Achievement: Meet or exceed assigned daily/monthly sales targets and performance goals.

• Data Management: Maintain and regularly update accurate records of calls, leads, sales, and customer information in the system.

• Support & Service: Handle customer queries professionally, provide basic support, and ensure high levels of customer satisfaction.

• Team Coordination: Collaborate closely with the sales and marketing teams to align strategies and maximize conversions.