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Byte Trek LimitedVerified
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Byte Trek Ltd. is a leading BPO provider specializing in back-office support for healthcare industries in the US. We are looking for Fluent English Speaking Customer Care Representatives to join our growing team. Our mission is to deliver outstanding service by providing accurate and prompt assistance to patients and ensuring their satisfaction with our healthcare partners.
Key Responsibilities:
Handle incoming calls from prospective patients with professionalism and empathy.
Provide excellent customer support by delivering precise information and addressing inquiries promptly.
Identify patients' needs, clarify information as needed, and offer appropriate solutions to meet their concerns.
Actively engage with patients on each call, aiming to effectively resolve their issues and provide a positive experience.
Maintain accurate and timely records of patient interactions in our system.
Other benefits are as per company policy.
Work at office
Full time
Dhaka (DOHS Mohakhali)
Applications for this job are handled on the company's own website.
Byte Trek Ltd is a Software Development and ITES company established in 2018. We provide customized software & website development as well as other ITES services. We have served a significate number of clients in Bangladesh and abroad in recent years.