Customer Success Operations Manager at Megaport | chakrie

Requirements

Demonstrated experience in an Account Management/ Customer Success/ Sales role.
Experience working with a CRM/Ticket Management system (JIRA & Salesforce) preferable.
Passion for customer success; ability to identify, appreciate customer needs to guide them through processes
seamlessly.
A natural problem solver, who can understand customer service issues and present suitable solutions.
Ability to work in a fast-paced environment, with multiple tasks or goals.
Strong verbal and written communication skills.
Ability to collaborate and work effectively across internal and external organizations.
Enthusiasm and energy towards picking up new skills and systems.
Experience within the software, Cloud SaaS or Internet/Telecommunications industries is a plus

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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