Customer Success Manager

• Bachelor's degree in business, marketing, or a related field (MBA a plus).
• Proven experience as a Customer Success Manager, Account Manager, or similar role in a SaaS or technology company.
• Strong understanding of customer success principles and best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Exceptional problem-solving and project management skills.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Familiarity with CRM software and customer success tools (e.g., HubSpot) is a plus.

If you feel you have the qualifications we are looking for and CXApp sounds like something you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

At CXApp, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that diversity & inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain people from a diverse candidate pool. We welcome and encourage applications from people of all abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Originally posted on Himalayas