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Genex Infosys PLCVerified
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Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
Other benefits are as per company policy.
Work at office
Full time
Dhaka (Khilkhet)
Applications for this job are handled on the company's own website.
A business process management and IT services company providing customer experience, AI, automation, cybersecurity, cloud, and digital solutions.