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Chakrie never asks for money to apply. Report any employer who does.
6 months - 1 year
Excellent verbal communication and interpersonal skills. Strong customer handling and problem-solving abilities. Basic computer proficiency and familiarity with Microsoft Office. Ability to work in rotational shifts. Preferred Skills: Previous experience in a BPM, Call Center or Customer Service environment.
Experience handling inbound and outbound customer support. Familiarity with CRM or ticketing systems. Strong active listening, multitasking, and time management skills. Ability to remain calm and professional while handling customer concerns. Good command of both Bangla and English.
Assist customers through inbound and outbound calls with professionalism and empathy.
Resolve customer inquiries and provide accurate information and effective solutions.
Build positive customer relationships by delivering a great service experience.
Update customer information and maintain accurate records in CRM systems.
Meet individual and team service quality, productivity, and customer satisfaction targets.
Escalate complex customer issues to the appropriate team when required.
Achieve quality, productivity, and customer satisfaction targets.
Follow company policies, processes, and quality standards.
Other benefits are as per company policy.
Work at office
Full time
Bangladesh
Applications for this job are handled on the company's own website.
We at servicechai; are redefining the approach and delivery of Business Process Management(BPM) and IT-Enabled Services (ITES) with a perfect blend of technology, efficiency, and people-centric solutions. Our commitment lies in empowering businesses with seamless operations while placing people—our employees, clients,…
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
Tell us at once if the advertiser asks you for money, or behaves in any harassing (physical or mental) way during hiring — or report the job. Never pay anyone to get a job. Do not join anywhere you see a risk of harassment. Chakrie takes no responsibility for money changing hands, or for harassment by an employer.
