Loading job details…
Chakrie never asks for money to apply. Report any employer who does.
Honours/Master's degree completed in any discipline.
Must have a good understanding of Bangladesh's government job examinations and recruitment process.
Should have basic knowledge of major government recruitment examinations such as BCS, NTRCA, Primary Assistant Teacher, Bank Recruitment, and other competitive government job examinations.
Fluent in Bangla with good verbal communication ability.
Patient, polite, and customer-focused attitude.
Ability to handle multiple queries efficiently.
Confident and professional communication skills with strong convincing ability.
Strong follow-up and relationship-building skills.
Target-oriented mindset.
Basic computer and MS Office skills.
Ability to work effectively in a team environment.
This organization is an education organization providing students with services related to courses, classes, examinations, and admissions. We are looking for a skilled and communicative Customer Service / Call Center Executive Executive to join our customer service team, someone capable of handling both inbound and outbound calls.
Customer Service:
Handle incoming calls from students and provide accurate information and necessary support.
Assist students with course-related services, class schedules, examinations, payments, routines, and other service-related queries.
Listen to students' problems and provide appropriate solutions in a professional and friendly manner.
Escalate complex issues to the relevant department and ensure proper follow-up.
Maintain a positive and professional relationship with students.
Record and update call-related information accurately.
Follow the organization's standard call handling and customer service procedures.
Ensure a smooth and positive service experience for students.
Admission Counseling:
Make outbound calls to prospective students and parents regarding Biddabari's courses and admission opportunities.
Provide accurate information about courses, classes, examinations, fees, and admission procedures.
Understand students' requirements and recommend suitable courses accordingly.
Follow up regularly with prospective students and admission leads.
Assist interested students throughout the admission process.
Maintain and update lead information, follow-up records, and admission data.
Work toward achieving individual and team admission targets.
Maintain professional communication with students and parents.
Work at office
Full time
Dhaka (Kazipara)
Applications for this job are handled on the company's own website.
Biddabari is Bangladesh's first and largest online job preparation platform, serving as a symbol of trust and confidence for thousands of job seekers nationwide in their preparation for BCS, Bank, NTRCA, Primary, and Government Grade 11–20 job examination
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
Tell us at once if the advertiser asks you for money, or behaves in any harassing (physical or mental) way during hiring — or report the job. Never pay anyone to get a job. Do not join anywhere you see a risk of harassment. Chakrie takes no responsibility for money changing hands, or for harassment by an employer.
