Educational Requirements - Bachelor's (Honours) degree Experience Requirements - 0–1 year of relevant work experience. - Fresh graduates are encouraged to apply. Additional Requirements - Proficiency in Microsoft Office (Word, Excel, and PowerPoint). - Excellent verbal and written communication skills. - Strong interpersonal and customer service skills. - Ability to work effectively in a team environment. - Strong organizational and multitasking skills. - Ability to work under pressure and meet deadlines. - Positive attitude, willingness to learn, and strong attention to detail. - We strongly encourage female candidates to apply Job Location - Gulshan, Dhaka Key Responsibilities * Respond to customer and patient inquiries via phone, email, and other communication channels and generate leads. * Welcome and assist patients and visitors, ensuring a professional customer experience. * Provide information on medical services and treatment options. * Address customer concerns, conduct patient follow-ups, and provide treatment updates. * Collect, review, organize, and maintain patient records and medical case summaries. * Coordinate with hospitals, doctors, and internal teams to manage patient cases and treatment recommendations. * Assist doctors during consultations, medical seminars, and hospital visits. * Maintain accurate records while ensuring confidentiality of patient information. * Collaborate with team members to achieve service excellence. * Manage multiple tasks in a fast-paced environment and perform additional duties as required.