Bachelor's (Honours) degree
0–1 year of relevant work experience. Fresh graduates are encouraged to apply.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint). Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to work effectively in a team environment. Strong organizational and multitasking skills. Ability to work under pressure and meet deadlines.
Positive attitude, willingness to learn, and strong attention to detail. We strongly encourage female candidates to apply
* Respond to customer and patient inquiries via phone, email, and other communication channels and generate leads. * Welcome and assist patients and visitors, ensuring a professional customer experience. * Provide information on medical services and treatment options. * Address customer concerns, conduct patient follow-ups, and provide treatment updates.
* Collect, review, organize, and maintain patient records and medical case summaries. * Coordinate with hospitals, doctors, and internal teams to manage patient cases and treatment recommendations. * Assist doctors during consultations, medical seminars, and hospital visits. * Maintain accurate records while ensuring confidentiality of patient information.
* Collaborate with team members to achieve service excellence. * Manage multiple tasks in a fast-paced environment and perform additional duties as required.
