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1 years
Customer Support Executive (Call Center / Customer Support)
Location: Mirpur-1, Dhaka, Bangladesh
Employment Type: Full-time
Working Hours: 10:00 AM – 8:00 PM
Salary: BDT 12,000 – 18,000 per month (Based on experience and performance)
Weekly Off: 1 day per week (Except the first week)
Job Summary
We are looking for a motivated and customer-focused Customer Support Executive to join our team. The ideal candidate should have good communication and convincing skills, basic knowledge of MS Office, and the ability to handle customer inquiries and online orders efficiently.
If you are enthusiastic, responsible, and passionate about delivering excellent customer service, we would love to hear from you.
Customer Support Executive (Call Center / Customer Support)
Location: Mirpur-1, Dhaka, Bangladesh
Employment Type: Full-time
Working Hours: 10:00 AM – 8:00 PM
Salary: BDT 12,000 – 18,000 per month (Based on experience and performance)
Weekly Off: 1 day per week (Except the first week)
Job Summary
We are looking for a motivated and customer-focused Customer Support Executive to join our team. The ideal candidate should have good communication and convincing skills, basic knowledge of MS Office, and the ability to handle customer inquiries and online orders efficiently.
If you are enthusiastic, responsible, and passionate about delivering excellent customer service, we would love to hear from you.
Key Responsibilities
- Handle customer inquiries, complaints, and order-related issues professionally.
- Manage and process orders received through online platforms.
- Communicate with customers through phone calls, messages, and other communication channels.
- Provide accurate product information and assist customers throughout the ordering process.
- Maintain daily sales records and customer information in Excel.
- Coordinate with relevant teams to ensure smooth order processing and delivery.
- Prepare and submit daily work reports to the management.
- Ensure customer satisfaction through timely and effective support.
Requirements
- 6 months to 1 year of experience in a Call Center or Customer Support role.
- Excellent communication and customer convincing skills.
- Basic knowledge of MS Office, especially Microsoft Excel.
- Good typing skills and computer literacy.
- Ability to work under pressure and meet daily targets.
- Responsible, punctual, and willing to learn.
- Previous experience in e-commerce or online order management will be an advantage.
What We Offer
- Competitive salary based on experience and performance.
- A friendly and professional working environment.
- Opportunity to develop customer service and communication skills.
- Career growth opportunities within the company.
How to Apply
Interested candidates are requested to send their updated CV to apply for the Customer Support Executive position.
📍 Job Location: Mirpur-1, Dhaka
We look forward to welcoming a dedicated and enthusiastic member to our team.
Other benefits are as per company policy.
Work at office
Full time
Mirpur, Dhaka
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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