Customer Insights Team Lead

• Proven experience conducting complex data analysis and translating findings into actionable business or customer recommendations.
• Strong, hands-on SQL skills with experience extracting and analyzing data from large databases.
• Experience working with customer, marketing, business, or operational data.
• Understanding of marketing concepts and KPIs, such as digital advertising, lead management, email marketing, lifecycle marketing, website conversion, and campaign performance.
• Ability to turn data into a clear narrative and communicate insights effectively to both technical and nontechnical audiences.
• Strong analytical, problem-solving, and business acumen skills, with the ability to connect findings to customer and business outcomes.
• Experience guiding, mentoring, or establishing best practices for analysts or other team members.
• Strong organizational and prioritization skills, with the ability to manage multiple requests and competing priorities.
• Experience collaborating cross-functionally with teams such as Customer Success, Marketing, Product, and Operations.
• Experience in automotive, dealership data, marketing technology, CRM, marketing automation, or CDP environments is preferred.
• Experience with Python or R, reporting automation, customer presentations, QBRs, or AI-enabled workflows is a plus.
• Legal authorization to work in the United States without sponsorship now or in the future.
• Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role.
• Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity.
• Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication.

Why you should join us

At Fullpath, we’re not just building groundbreaking AI—we’re redefining the dealership experience. As part of our team, you’ll have the opportunity to make a real impact while working alongside passionate, forward-thinking individuals who love what they do.

• Competitive compensation & comprehensive benefits—because your well-being matters
• Flexible, family-friendly environment that supports work-life balance
• Global team of innovators, collaborators, and go-getters who challenge and uplift one another
• Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
• Fast-paced startup culture with endless opportunities for learning, growth, and ownership
• A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured

Join us in shaping the future of automotive retail—we’re just getting started.

Annual base starting salary: $130,000 - $150,000 depending on experience and other qualifications of the successful candidate.

Benefits Options: Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.

In the meantime, you can get to know us a little better by checking out @lifeatfullpath on Instagram and Facebook.

Originally posted on Himalayas