Customer Communications Specialist (Full-Time, Office-Based) at Get Roman Tours | chakrie

Requirements

Strong Interpersonal Skills and demonstrated focus on Customer Satisfaction.
Experience in Customer Support, including managing inquiries, resolving issues, and handling complaints professionally.
Solid Analytical Skills to interpret customer feedback, identify trends, and recommend improvements.
Excellent Communication skills in written and spoken English; additional language abilities are a plus.
Previous experience in travel, tourism, hospitality, or customer-facing roles is highly beneficial.
Comfort with digital tools, CRM systems, and online communication platforms.
Ability to work on-site in Mirpur with some remote work, manage time effectively, and handle multiple tasks simultaneously.
Relevant education in Communications, Hospitality, Business, or a related field is preferred.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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