Curriculum Manager

• Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.
• Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.
• Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.
• Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.
• Own the learning objectives for the programs you build, and design assessments that measure against them.
• Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.
• Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.
• Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.
• Help maintain the programs you build, keeping content accurate, current and consistent after launch.
• Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Your experience:

• 3–5 years in Enablement, Learning & Development, Sales/Customer Success, Revenue Operations, Instructional Design or similar (bonus points for a combination)
• Proven track record designing and building enablement content with measurable learner impact
• Working knowledge of adult learning principles and a learning design methodology (e.g. ADDIE or equivalent)
• Ability to design clean, intuitive learning materials across modalities — instructor-led, eLearning, simulation, job aids — blending instructional and visual design
• Ability to manage multi-week content projects independently and deliver quality on short timeframes
• Experience partnering with subject matter experts and stakeholders in a go-to-market organization
• Comfort using learner data — completion, assessment and feedback — to find gaps and improve programs
• Understanding of sales processes and challenges in a high-velocity environment
• Familiarity with at least one sales methodology (e.g. Command of the Message, MEDDICC, Sandler, Challenger, value-based selling) or equivalent

Bonus Points:

• Experience in Sales, Sales Development, Sales Leadership or Sales Operations
• Formal grounding in instructional design and adult learning (e.g. ATD CPTD, CPLP or equivalent)
• Experience at a high-growth B2B SaaS or technology company
• Experience with an LMS and content authoring tools
• Experience building content that other people facilitate
• Basic understanding of the observability, DevOps or cloud space

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.