Creator Platform Manager

As this vacancy is managed by the Talent Acquisition team based in England, please apply with your CV/profile in English. This helps us review your application efficiently and ensures the smoothest possible recruitment experience.

The Creator Platform Manager is responsible for delivering high-quality, scalable, and continuously improving creator campaigns within the Ubisoft Creators Program (UCP).

This role focuses on operational excellence, ensuring that campaigns executed through the UCP are well-structured, consistent, and aligned with both strategic objectives and platform best practices. Acting as a key operational expert, the Senior CPM works closely with Creator Strategy, Community Developers, E-sports teams, and other stakeholders to help them translate their objectives into effective UCP activations. The role involves advising, challenging, and supporting partners to improve how they leverage the platform and to drive better campaign outcomes.

The position requires a strong sense of ownership, a proactive mindset, and the ability to operate with increasing autonomy in a complex, ever-changing cross-functional environment.

Campaign Execution & Operational Excellence

• Translate stakeholder objectives into effective UCP campaign configurations (structure, targeting, eligibility, timelines, benefits, content requirements).
• Ensure campaign setups are accurate, scalable, and aligned with platform capabilities
• Coordinate stakeholders to ensure alignment on campaign requirements, timelines, and execution
• Apply platform best practices and proven optimization levers to maximize effectiveness and creator experience
• Own campaign planning (calendar, sequencing, bandwidth) to ensure sustainable and consistent operations across the brand portfolio

Campaign Performance & Reporting

• Monitor and analyze campaign performance and creator participation
• Identify trends, insights, and optimization opportunities to improve future activations
• Contribute to stakeholder reporting and maintain a strong understanding of success metrics
• Capture and relay creator feedback (e.g. Discord, surveys) to inform improvements

Stakeholder Partnership & Enablement

• Act as the key operational partner for stakeholders (Creator Strategy, Community, E-sports, etc.)
• Advise and challenge stakeholders to define clear, realistic, and impactful campaign objectives
• Promote best practices and relevant use cases based on past activations and platform evolution
• Support prioritization decisions by balancing ambition, feasibility, timelines, and capacity

Platform & Process Governance

• Apply, maintain, and document UCP processes, frameworks, and guidelines
• Ensure adoption of tools and workflows (JIRA, Confluence, etc.)
• Identify platform limitations, bugs, and operational gaps, and drive follow-up
• Contribute to platform evolution through feedback, testing, and workshops
• Support internal enablement (onboarding, guidance, troubleshooting, mentorship)
• Collaborate with creator support agents (including Discord support) to address creator questions related to campaigns, participation, and benefits