Doctorate degree and 3 years of social media, digital communications, marketing, corporate communications, or related field experience
OR
Master’s degree and 5 years social media, digital communications, marketing, corporate communications, or related field experience
OR
Bachelor’s degree and 7 years of social media, digital communications, marketing, corporate communications, or related field experience
OR
Associate’s degree and 12 years of social media, digital communications, marketing, corporate communications, or related field experience
OR
High school diploma / GED and 14 years of social media, digital communications, marketing, corporate communications, or related field experience
- 3 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
- Progressive experience in corporate social media, digital communications or integrated communications, including experience leading complex social media programs and initiatives in biotechnology, pharmaceuticals, healthcare or another highly regulated, reputation-sensitive industry.
- Demonstrated experience developing and executing enterprise or global social media strategy, governance and channel operations for a large, matrixed organization.
- Proven ability to translate business, reputation and communications priorities into audience-first, platform-native social strategies and compelling editorial approaches.
- Strong understanding of organic and paid social media, including major social platforms, audience targeting and segmentation, distribution and amplification strategies, community management, brand safety, accessibility and evolving platform requirements.
- Experience partnering with Legal, Regulatory, Compliance, Privacy and Security teams to establish social media policies, review workflows, risk controls and escalation protocols.
- Demonstrated experience using social listening, audience intelligence, competitive intelligence and cultural insights to identify trends, understand stakeholder perspectives, assess reputation signals and inform strategic decisions.
- Experience developing measurement frameworks and translating complex performance data into clear insights and recommendations for senior stakeholders.
- Experience leading or supporting employee advocacy and executive social media or thought leadership programs.
- Understanding of the evolving creator and influencer ecosystem and experience partnering with influencer strategy or related teams to integrate trusted external voices into broader communications strategies.
- Demonstrated issues and crisis communications experience, including real-time monitoring, escalation and coordination in rapidly evolving online environments.
- Working knowledge of SEO, generative engine optimization (GEO) and evolving digital discovery behaviors, with an understanding of how social media, search, web content and AI-powered platforms interact to shape how audiences discover, understand and engage with corporate information.
- Demonstrated ability to responsibly apply artificial intelligence and emerging technologies to improve social intelligence, content workflows, operational efficiency and performance, with appropriate attention to governance, accuracy and risk.
- Demonstrated ability to build organizational capability and lead through influence, including establishing best practices, coaching colleagues and creating tools and guidance that strengthen social media expertise across a matrixed organization.
- Experience managing agencies, technology partners, budgets and multiple complex workstreams.
- Exceptional writing, editing, presentation and strategic counsel skills, with the ability to influence senior stakeholders and work effectively across functions.
- Highly self-directed, curious and proactive, with sound judgment and the ability to balance innovation, audience needs, business priorities and reputational risk.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
