1 to 3 years
The applicants should have experience in the following business area(s): Educational Technology (Edtech) Startup

Experience:

1–3 years of experience in training coordination, operations, customer service, or related roles.
Experience in handling external clients, training logistics, or sales support is preferred.

Other Requirements:

Excellent communication and coordination skills (both verbal and written).
Strong organizational and time-management skills, with attention to detail.
Ability to handle multiple tasks, follow processes accurately, and work under pressure.
Proactive and customer-focused with strong problem-solving abilities.
Familiarity with MS office software

Communicate and coordinate with training participants via registration forms, calls, and emails.
Prepare service proposals, quotations, and training schedules, ensuring timely delivery.
Manage all training coordination activities
Interface with customers, local/overseas authorities, and management to answer queries and provide updates.
Follow up with clients and monitor participation via emails and the Training Lead Tracker.
Send proforma invoices to participants and collect/update payment documentation.
Inspect assessment papers and do necessary actions for ISO programs.
Collaborate with the team to minimize errors and complaints by ensuring adherence to standard operating procedures.
Generate and hand over certificates to participants.
Conduct regular customer visits to maintain strong client relationships and ensure satisfaction.
Support sales by coordinating with participants and promoting training programs.

Coordinator/Senior Coordinator (Contractual)- Training Business, Dhaka

Summary