Client Support Associate Attorney - Worker's Compensation

Doctor (JD) from an ABA-accredited law school.

Licensure: Active member in good standing of the State Bar of California.

• Experience in California workers’ compensation law is strongly preferred; applicant-side experience is a plus.
• Experience in a client-facing legal role, such as client relations, intake, or client counseling, is preferred.
• Prior experience in a high-volume, phone-based environment is highly desirable.
• Newly barred attorneys with a strong interest in workers’ compensation are encouraged to apply.

• Working knowledge of the California workers’ compensation system, including benefits, the medical-legal process, and WCAB procedures.
• Exceptional verbal communication skills with a warm, professional phone presence.
• Strong active listening skills and the ability to convey complex information clearly and concisely.
• Empathetic and patient, with the ability to remain calm and composed in difficult conversations with injured workers.
• Excellent organizational skills and attention to detail when documenting client communications.
• Ability to manage a steady volume of calls while maintaining quality and meeting daily deadlines.
• Comfortable using case management software (Actionstep experience is a plus), phone systems, and standard office technology.
• Bilingual in English and Spanish is a plus.
• Reliable home office setup with high-speed internet and a quiet, private workspace suitable for confidential calls.