Requirements

Bachelor's degree in Sales, Business Administration, or related field; or equivalent experience
Experience in a customer facing role, such as customer success, account management, sales or consulting
Experience in Customer Success in a SaaS business preferred
SaaS software sales experience preferred
Ability to communicate effectively in both oral and written form
Skilled in identifying needs and solutions to problems
Ability to process information logically
Skilled in time-management and prioritization to meet close deadlines
Ability to follow instructions, and proven methods or techniques to client success
Skilled in active listening, and ability to empathize with clients and their experience to build supportive and trustworthy relationships
Ability to deliver high-quality presentations
Skilled in persuading others to change their minds or behavior
Skilled in bringing others together and negotiating
Proven ability to work independently and in a team environment
Ability to learn new technologies quickly

Salary: 60,000-75,000 + bonus

Originally posted on Himalayas

Client Success Manager

Summary