Client Relationship Executive (Design & Construction)

Workplace Type

Full-time

Job ID: IJOB202660452

• Handle incoming calls and communicate professionally with prospective and existing clients.
• Understand client requirements and provide information about architectural design, structural design, construction, and consultancy services.
• Follow up with leads and convert potential clients into customers.
• Respond to client inquiries through Facebook, Messenger, WhatsApp, and other social media platforms.
• Provide basic technical guidance regarding building design and construction-related matters.
• Coordinate with architects, engineers, draftsmen, and construction teams to ensure proper client communication.
• Handle client complaints and coordinate with the relevant team to provide timely solutions.
• Visit project/construction sites when required and provide necessary coordination and support.
• Maintain client information, lead records, follow-up status, and communication history.
• Prepare basic client follow-up and site visit reports for management.
• Maintain professional relationships with existing clients and support repeat business and referrals.
• Represent Hossain House Design professionally in all client interactions.
• Perform other related duties assigned by management.