Center Manager (AVP-FVP) - Imperial Banking Division at United Commercial Bank PLC | chakrie

United Commercial Bank PLCVerified

Center Manager (AVP-FVP) - Imperial Banking Division

Chattogram, Dhaka, Sylhet
Full time
Work at office
Closed

Salary: Negotiable
Closed on: 12 Sept 2026Closed
Vacancy: Not specified
Category: Accounting/Finance

Applications closed

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Summary

Vacancy: Not specified
Location: Chattogram, Dhaka, Sylhet
Salary: Negotiable
Experience: Entry Level
Employment Status: Full time
Workplace: Work at office
Published: 13 Sept 2026

Requirements

Experience

At least 7 years

Responsibilities & Context

The Center Manager will lead and manage the center team while driving individual and lounge-level sales targets as per the approved budget. The role includes overseeing lounge operations, performing checker/approver responsibilities, ensuring risk management and regulatory compliance, and monitoring business performance.

The incumbent will also focus on team development, customer relationship management, and delivering service excellence to achieve high customer satisfaction.

Key Responsibilities

Drive business performance by achieving individual and lounge-level targets in line with approved budgets
Develop and execute sales strategies to accelerate portfolio growth and customer acquisition
Lead, coach, and manage team performance, including staff development and counselling
Oversee lounge operations and customer service delivery to ensure a consistently high level of customer satisfaction
Build and expand customer networks to support sustained business growth
Strengthen customer engagement and relationship management to enhance acquisition, cross-sell, and retention
Coordinate with internal and external stakeholders to drive business outcomes
Manage risk and ensure full regulatory and compliance adherence

Skills & Expertise

Contact Center Management
Call Center Management
Profit Center Management
Call Center Operations
Guest Service Management
Sales Management
Front Desk Operations
Sales Management Coaching
Front Office Support

Compensation & Other Benefits

SalaryNegotiable

Other benefits are as per company policy.

Workplace

Work at office

Employment Status

Full time

Job Location

Chattogram, Dhaka, Sylhet

How to Apply

Applications for this job are handled on the company's own website.