Loading job details…
Chakrie never asks for money to apply. Report any employer who does.
1-3 years
Requirements
* Excellent communication skills in both Bangla and English.
* Good telephone etiquette and customer-handling skills.
* Polite, patient, and confident when speaking with customers.
* Good listening and problem-solving skills.
* Ability to handle customer complaints calmly and professionally.
* Ability to manage multiple calls and customer concerns efficiently.
* Basic computer skills and ability to maintain customer/order records.
* Previous experience in a call center, customer service, or similar role will be an advantage.
German Butcher is looking for a Call Center Executive to handle customer communication, confirm orders, and ensure a smooth experience for our customers.
🔹 Key Responsibilities
* Call customers to confirm online and phone orders and ensure all order details are correct.
* Contact customers when necessary to clarify order details, delivery information, product availability, or other concerns.
* Handle customer queries through calls and provide accurate information about our products, prices, offers, outlets, and services.
* Receive and record customer feedback regarding products, orders, delivery, and overall service.
* Handle customer complaints professionally and forward relevant issues to the designated department for resolution.
* Follow up with customers regarding unresolved queries or complaints when required.
* Coordinate with the relevant shop, delivery team, or concerned department to ensure customer issues are properly addressed.
* Maintain accurate records of customer calls, feedback, complaints, and order confirmations.
* Communicate with customers in a friendly, professional, and helpful manner.
* Ensure customers receive clear and accurate information throughout the order process.
Address : Niketon
Other benefits are as per company policy.
Work at office
Full time
Gulshan 1, Dhaka
Applications for this job are handled on the company's own website.
qwertyuioplkjhgggggggggfds
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
Tell us at once if the advertiser asks you for money, or behaves in any harassing (physical or mental) way during hiring — or report the job. Never pay anyone to get a job. Do not join anywhere you see a risk of harassment. Chakrie takes no responsibility for money changing hands, or for harassment by an employer.
