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Call Center / Customer Service Executive at Index Associates | chakrie

Home›Jobs›Accounting/Finance›Call Center / Customer Service Executive

Index AssociatesVerified

Call Center / Customer Service Executive

Dhaka
Full time
Work at office

Salary: Negotiable
Deadline: 18 Sept 20263 days left
Vacancy: Not specified
Category: Accounting/Finance

Apply on company site

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Summary

Vacancy: Not specified
Location: Dhaka
Salary: Negotiable
Experience: Entry Level
Employment Status: Full time
Workplace: Work at office
Published: 14 Sept 2026

Requirements

Experience

At least 2 years

Additional Requirements

At least 2 years of experience in Consulting Firms, Audit Firms, or as a Tax Consultant.

Responsibilities & Context

Respond to customer inquiries via phone, email, live chat, social media, and other digital channels.
Generate, qualify, and manage leads from social media platforms and digital marketing campaigns.
Engage with prospective clients and convert qualified leads into business opportunities.
Provide accurate information on products, services, pricing, and company policies.
Handle quotations, orders, service requests, returns, and after-sales support.
Resolve customer complaints and ensure timely, professional issue resolution.
Maintain and update customer records, CRM systems, and lead databases.
Coordinate with sales, marketing, and operations teams to ensure seamless customer service.
Conduct follow-ups to strengthen client relationships and maximize customer satisfaction.

Skills & Expertise

Customer inquiries handling
Customer Service
Customer Relations
Customer service skills
Customer Relationship Management (CRM)
Customer Service Management
Customer engagement

Compensation & Other Benefits

SalaryNegotiable

Other benefits are as per company policy.

Workplace

Work at office

Employment Status

Full time

Job Location

Dhaka

How to Apply

Applications for this job are handled on the company's own website.

Apply on company siteApply before 18 Sept 2026

Company Information

Index Associates

1Open vacancies
1Active jobs
0Followers

Website: nextjobz.com.bd/jobs/call-center-customer-service-executive-dhaka-IJOB202663788

View company profile & all jobs

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