As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees’ internet connection:
When applying to jobs at Symetra you’ll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra’s standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visithttps://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Originally posted on Himalayas
About the team
The Business Technical Analyst (BTA) operates as the interface between Life Operations and Technology, ensuring key business systems are reliable, efficient, and responsive to organizational needs. This role integrates technical troubleshooting, business assessment, data analysis, and operational support to quickly fix production problems while encouraging ongoing progress in business procedures.
Functioning independently, the BTA analyzes complex system incidents, identifies root causes, reviews business impacts, and formulates practical solutions that minimize operational disruption. Employing systems, data analysis, automation, and business knowledge, the BTA collaborates with Operations, Product, and Technology teams to restore service, improve system performance, and refine the user experience.
Beyond incident management, the BTA translates business needs into clear technical requirements. They support solution design and testing, develop productivity tools, and find opportunities to automate manual processes and improve operational efficiency.
This role is ideal for someone who enjoys solving complex problems, collaborating across teams, and using technology to improve business outcomes.
The Business Technical Analyst ensures the business functions effectively on a daily basis. They respond promptly to production issues, see chances for improvement, and collaborate with business and technology teams. This role reduces operational risk, improves customer satisfaction, and enables the Retirement Division to deliver outstanding service.
Every improvement delivered by a BTA or equivalent experience reduces manual work, increases operational efficiency, and strengthens the technology that supports our customers and business partners!
Work from home
Full time
Remote — United States
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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