Business Analyst Creatio at Bits In Glass | chakrie

Requirements

Additional Requirements

Bachelor’s degree in Business, IT, or related field; certifications in CRM platforms or customer success management are a plus.
3-5 years of experience as a Business Analyst, with a focus on customer success and CRM solutions.
Strong understanding of Customer Success principles and CRM systems with a strong preference for Creatio.
Proven ability to work with cross-functional teams to deliver customer-driven solutions and improve overall business processes.
Strong communication and interpersonal skills to work with both technical teams and business stakeholders.
Experience with data analysis, reporting tools, and presenting insights to drive business decisions.
Ability to manage multiple projects and prioritize tasks effectively.
Strong analytical skills to drive customer success outcomes.
Work with client to portion future work with the client
Work with the client and the Bits In Glass sales and delivery teams to identify opportunities for future work, maintain change control and maximize potential for value-added work.
Experience in process mapping and identifying areas for improvement.
Excellent written and verbal communication skills for diverse audiences.
Problem-solving abilities with a focus on customer-centric solutions.
Strong project management skills with attention to deadlines and quality.
A customer-first mindset to align solutions with business goals.
Technical acumen with knowledge of low-code platforms and system integrations.
Meticulous attention to detail in documentation and solution delivery.
Experience with Jira or Dev ops
BIG is a high growth Cloud Consulting firm with offices in Edmonton
India and the United Kingdom. Our clients are in Canada
India and the US. We are a team of experienced IT professionals who specialize in providing business value to organizations looking at leveraging modern platforms such as Pega
MuleSoft and Boomi. Our vast experience in the IT industry and our current track record in enterprise software development
allow us to provide a full range of services to our clients. Bits In Glass helps organizations of all sizes to automate their businesses and leverage the power of the web and mobile technologies.

Responsibilities

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Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Business Analyst Creatio

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Additional Requirements

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