Branch In Charge

Management of the following teams: Playground Attendants Team (aprx 10 members)

Reception & Ticketing Team (Aprx. 3 members) Kitchen, Cleaning & Security Team (Aprx. 3 members)

Scheduling staff rotation as per the flow of clients and capacity utilization

Maintain 100% cleanliness of the facility

Smooth flow of operations during birthday events, occasional events, or School parties.

Compose branch sales projection report & follow up to achieve

Check for regular equipment management & follow up with the concerned team to fix.

Execute branch operations with proper Compliance maintaining liaised to Compliance Dept.

Handle branch cash & execute cash management with concern dept.

Implement Branch Marketing policy

Oversee F&B operations

Hiring & training branch staff

Stock Management Cooperation with Head Office

Handles guest problems and complaints. 

Any other responsibilities to be assigned from time to time by the management.