Bar Manager/ Senior Bar Manager

• Open and close the bar as per SOP; ensure staff, stock, POS and ambience are fully ready before every service
• Supervise service flow and ensure smooth coordination between bar, floor service, kitchen, GRO and security
• Achieve and exceed monthly revenue targets by promoting premium spirits, signature cocktails and high-margin pairings within approved SOPs
• Maintain accurate inventory records, coordinate procurement with management approval, and ensure proper storage, FIFO practice and license compliance
• Control beverage cost, over-pouring, breakage and wastage; ensure daily stock reconciliation with zero tolerance for pilferage
• Ensure every order is entered in POS before service; verify cash, card and discount records and complete end-of-shift reconciliation and handover
• Submit daily sales summary, weekly performance report and monthly revenue & cost analysis
• Deliver discreet, personalized service to members, corporate guests and international guests, with visible floor leadership during peak hours
• Identify potential members and coordinate with sales and GRO teams; ensure membership is introduced naturally, without pushy sales behaviour
• Recruit, train, coach and appraise the bar team; conduct daily briefings and monthly performance reviews
• Enforce license conditions, legal age verification and responsible service procedures at all times
• Coordinate with security on entry control, crowd discipline and incident prevention; handle complaints calmly and professionally
• Propose management-approved experiences (tasting nights, members-only events) focused on ambience and comfort
• Operate approved POS, inventory, CRM and ERP (Odoo) systems accurately and on time
• Additionally own gross margin and payroll productivity across shifts, lead supervisors and assistant managers, and recommend the annual operating plan and budget
• Authorized to: control entry flow with security, remove disruptive guests, stop service if standards are breached, discipline staff as per HR policy
• Not authorized to: change pricing, approve unauthorized events, or compromise brand standards for short-term sales

Key Performance Indicators: monthly revenue achievement, beverage cost % within target, member satisfaction score, guest-to-member conversion, staff discipline & retention, zero compliance or security breach, incident-free operations