Assistant Manager/ Deputy Manager- ERP & IT

Deshi Consumer Products Limited, a concern of Taha Group, is a well-reputed and rapidly expanding business conglomerate in Bangladesh, engaged in manufacturing consumer goods and import-based operations. As part of our continued growth, we are looking for a dynamic and experienced professional to oversee and strengthen our ERP and IT operations. The position will play a key role in ensuring system reliability, data security, and continuous improvement of business processes through technology.

Position: Assistant Manager/Deputy Manager

Key Responsibilities:

• Ensure uninterrupted operation, monitoring, and optimization of the ERP system.
• Lead ERP implementation, module development, customization, integration, and version upgrades.
• Analyze business processes and recommend system improvements to enhance efficiency.
• Coordinate with cross-functional departments to gather system requirements and provide technical solutions.
• Manage ERP user roles, access control, and authorization matrix.
• Ensure data accuracy, validation, and system compliance standards.
• Develop and maintain system documentation, user manuals, and SOPs.
• Conduct user training sessions and provide ongoing technical support.
• Manage IT infrastructure, including servers, LAN/WAN, firewalls, routers, switches, and end-user devices.
• Monitor system performance, backups, disaster recovery plans, and cybersecurity measures.
• Ensure data backup policy implementation and periodic recovery testing.
• Oversee database management, system integration, and API connectivity where required.
• Supervise hardware and software procurement, installation, and maintenance.
• Manage IT inventory and asset control.
• Lead IT security initiatives, including antivirus management, endpoint protection, and vulnerability assessments.
• Troubleshoot complex technical issues and ensure minimal downtime.
• Coordinate with ERP vendors, consultants, and service providers for support and AMC management.
• Prepare IT budgets, cost analyses, and periodic performance reports.
• Ensure compliance with company policies and regulatory requirements.
• Lead and mentor the IT team to ensure efficient service delivery.