Amazon Connect Senior Engineer (Developer) at Tech Mahindra | chakrie

Requirements

Current AWS developer certification
3 or more years’ experience with Amazon Connect and UC environments – experience must include Terraform, AWS CDK/CloudFormation, CI/CD pipelines (CodePipeline or equivalent), CloudWatch, Amazon Connect infrastructure automation, multi-environment deployment patterns.
7 years of overall software development and/or CCaaS development experience
Experience with software development, to include design, custom and common coding (using JavaScript, Python, Node.js preferred), and testing of real time systems
Implementation of AWS Cloud contact center solutions
Work with customer IT Architecture team to design the end-to-end solution and provide technology guidance
Discuss migration efforts in cloud contact center and aid as the Subject Matter Expert in the migration and deployment of the solutions
Provide solution optimization and process improvement with unique template IVR and interaction routing
Network infrastructure experience
Experience creating and presenting technical design stakeholders (technical and non-technical)
AWS preferred

Responsibilities

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Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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