AI Product Lead, AI Experience & Quality

• You have shaped or meaningfully improved real LLM or agentic products, with evidence that your work improved user outcomes or product quality
• You have practical knowledge of prompts, context, tools, agent behavior and evaluation, and understand how those parts interact in a production experience
• You are hands-on with prompt iteration, evaluation tools and trace review, and are comfortable working with JSON, schemas and structured outputs
• You have strong product judgment and can turn ambiguous member needs into clear behavior, quality definitions and testable hypotheses
• You bring experimental rigor. You can design representative test sets, build useful failure taxonomies and separate signal from anecdote
• You think in systems and reusable patterns. You can make today's email experience better without hard-coding assumptions that make tomorrow's surfaces harder to build
• You communicate clearly across technical and non-technical disciplines and can make sound tradeoffs involving member value, quality, latency, reliability and cost

Bonus points if you've:

• Owned AI product behavior, conversation design, computational linguistics or prompt systems
• Built content-generation, creative or marketing tools
• Used Langfuse, Braintrust or comparable evaluation and observability platforms
• Worked on products for small businesses, creators or marketers

What we bring

• $150,000 - $200,000 base salary, depending on your location and experience
• Tier 1 city residents: $165,000 - $200,000
• All other locations: $150,000 - $185,000
• Fully paid health insurance for individual coverage
• 16 weeks paid parental leave for non-birthing parents; 22 weeks paid maternity leave for birthing parents
• Unlimited flexible time off
• 401(k) match (US employees only)
• $1,000 annual stipend for learning and development