Account Supervisor, MedComm

• Approximately 5 to 8 years of related industry experience: client services, advertising/marketing agency and pharmaceutical marketing experience required. Medical communications experience preferred
• Bachelor's degree or equivalent education plus professional experience required
• Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
• Meeting planning/services, live and virtual event management, and congress experience preferred
• Ability to approve copy, scope and deliverables before submitted to client, with the highest standards of quality control
• Ability to manage multiple high priority projects with competing deadlines simultaneously
• Ability to work both independently and in a team structure
• Strong command of agency offerings and expertise
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Strong negotiation skills
• Ability to intercept changes from multiple partner agencies and clients and triage appropriately; in addition, foster teamwork and cross-collaboration with other internal teams
• Previous experience working on medical communications with an understanding of speaker bureau content not limited to traditional speaker presentations, OnDemand videos, banners, and emails.
• Strategic skill and strong business acumen
• Sound analytical skills
• Understanding of web development technologies and processes
• Demonstrated ability to supervise and develop Account Administrator and Account Manager team members, as well as partner with/support the Account Director on ad hoc requests, growth opportunities, Congress strategy, etc.
• Ability to oversee multiple projects and accounts simultaneously, in a team-oriented environment, in addition to working independently
• Strong problem-solving skills, a “what’s possible” mindset
• Strong presentation and verbal and written communication skills
• Excellent interpersonal skills, always displaying professionalism; ability to handle conflict, resolve problems and manage well in a dynamic environment
• Periodic travel required; ability to manage and travel to meetings in the US, on-site with client, or national & regional congresses throughout the year

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at .

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EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Originally posted on Himalayas