Account Manager - UK & Nordics

• Minimum of 3+ Years of proven experience working directly with large enterprise clients a role within Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients.
• Proven ability to influence, present to, and build deep relationships with our customers, especially at the VP+ level.
• Proven ability to uncover and properly manage risk within your book of business in a timely and effective manner.
• Proven ability to educate clients on new use cases, features and integrations that create added value and uncover potential upsell opportunities.
• Proven ability in managing complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
• Proven track record of consistently meeting and exceeding individual retention and expansion goals.
• Attend and ensure the success of Quarterly Business Reviews with Customers to ensure understanding of client goals and how Constructor maps to those goals.
• Proven ability to juggle multiple Account Management projects and recurring responsibilities at a time, while maintaining sharp attention to detail.
• Proven ability to work cross functionally with various teams to meet the aforementioned needs and goals of your clients - this includes, but is not limited to, working with Sales, CSMs, SEs, SAs, Data Science teams, Product+Eng teams. This includes the ability to tailor language and asks for these teams while maintaining an eye on timeline, SLAs, and the overall client goals and needs.
• Solid knowledge and understanding of ecommerce business needs - typical goals, KPIs, terminology, and trends.
• Solid understanding of analytics and statistics, with an ideal focus on being able to analyze and present data sets pertaining to ecommerce, ab testing, and conversion.
• Proven ability to acquire and maintain a working knowledge of the complete capabilities of Constructor’s ever-evolving products and capabilities.

How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.

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