Account Manager, Maestro PMS

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
• Prior PMS experience highly preferred
• 3+ years of experience in software sales preferred

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Originally posted on Himalayas

• Excellent interpersonal skills with the ability to build and maintain strong relationships with customers and internal stakeholders.
• Ability to think strategically and identify growth opportunities within existing accounts.
• Strong understanding of sales processes and techniques for upselling and cross-selling.
• Excellent verbal and written communication skills, with the ability to present information clearly and persuasively.
• Strong problem-solving skills with the ability to address and resolve customer issues effectively.
• Deep commitment to customer satisfaction and success, with a proactive and customer-centric approach.
• Ability to analyze customer data, market trends, and account metrics to inform strategy and decision-making.
• Exceptional organizational and time management skills and attention to detail with the ability to manage multiple accounts and priorities simultaneously.
• In-depth understanding of the software technology industry and market dynamics.
• Outstanding knowledge of MS Office and proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools.
• Fast and adaptative learner, focused on improving customer and business processes.
• Advanced negotiation skills.
• Driven by achieving and exceeding targets, with a strong focus on results.