Account Manager, Commercial

• effortless shopping from chat to checkout.
• Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

• 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
• A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
• Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
• A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
• A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
• Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
• Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
• Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
• Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.
• Experience working directly with eCommerce merchants or within a tech startup.
• Background in running or advising online stores/brands on best practices.