Account Executive

At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.

We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)

What is ScalePad

At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission:help MSPs evolve into MVPs (their clients’ most valuable partner).Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.

But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs.

Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.

With offices in Vancouver, Toronto, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.

We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:

• 2+ years of successful SaaS or B2B experience in a business development or sales rolewhere you learned and applied in depth industry product knowledge to consult on the needs of the client.
• We would love to know if you have experience in the MSP space or selling to IT decision-makers. If you do not yet have experience with IT or MSP, tell us why you are interested in ScalePad and the MSP space now.
• You can discuss a past demonstrated ability to succeed with a plan which may have included strategies to position and advise on new products or new features within existing products.
• You can share a process or methodology you have learned to support your clients experience in evaluating and selecting a service or product based solution.
• Metrics-driven mindset with expertise in pipeline management, conversion tracking, and leveraging CRM systems like Hubspot or SFDC to manage and communicate your potential results and forecast.
• Proven success in fast-paced, dynamic, and entrepreneurial environments, balancing multiple priorities with precision and empathy.
• Self-starter with excellent communication skills, both written and verbal, adept at building rapport with partners, colleagues, and managers.
• You actively use AI tools in your sales workflow— for account research, personalized outreach, deal strategy, and pipeline management — and can point to specific ways it improves your performance. (Non-negotiable)