Daffodil Response Center(DRC) Dhaka, Dhanmondi Full Time

Summary

Deadline: 10 Aug 2026
Vacancy 200
Salary BDT 18,000 - 25,000 / monthly
Experience Level Entry Level
Workplace On-site
Category Customer Service/Call Centre
Minimum Age Not specified
Published 24 Jul 2026
Views 3
Application Procedure Through Chakrie.com

Job Description

We are looking for energetic, confident, and target-oriented individuals to join our USA Night Shift Campaign . The selected candidates will be responsible for communicating with customers in the United States, promoting products and services, generating qualified leads, and maintaining a high standard of customer service. Work Schedule Shift: 8:00 PM – 6:00 AM Working Days: Monday to Saturday Campaign: USA Night Shift Key Responsibilities Make outbound calls to customers based in the United States in a professional and courteous manner. Present company products, services, and promotional offers to prospective customers. Respond to customer inquiries by providing accurate product and service information. Conduct regular follow-up with prospective customers to build interest and maintain engagement. Schedule appointments and transfer qualified leads to the appropriate department when necessary. Maintain accurate customer information, CRM records, and detailed call notes. Meet assigned daily, weekly, and monthly performance targets. Deliver excellent customer service while maintaining effective communication and professionalism. Follow company policies, campaign guidelines, and quality standards during all customer interactions. Perform any additional responsibilities assigned by management from time to time.

Requirements

Higher Secondary Bachelor/Honors

✔ Age between 18 and 27 years .

✔ Excellent verbal communication skills in English are essential.

✔ Prior experience in an International BPO or Call Center environment will be considered an added advantage.

✔ Basic computer literacy with the ability to use CRM software and other office applications efficiently.

✔ Must be willing and able to work in a full-time night shift .

✔ Female candidates are highly encouraged to apply.

✔ Strong interpersonal skills with a positive attitude and customer-focused mindset.

✔ Ability to work under pressure, meet performance targets, and collaborate effectively within a team.

Not specified

Responsibilities & Context

We are looking for energetic, confident, and target-oriented individuals to join our USA Night Shift Campaign . The selected candidates will be responsible for communicating with customers in the United States, promoting products and services, generating qualified leads, and maintaining a high standard of customer service. Work Schedule Shift: 8:00 PM – 6:00 AM Working Days: Monday to Saturday Campaign: USA Night Shift Key Responsibilities Make outbound calls to customers based in the United States in a professional and courteous manner. Present company products, services, and promotional offers to prospective customers. Respond to customer inquiries by providing accurate product and service information. Conduct regular follow-up with prospective customers to build interest and maintain engagement. Schedule appointments and transfer qualified leads to the appropriate department when necessary. Maintain accurate customer information, CRM records, and detailed call notes. Meet assigned daily, weekly, and monthly performance targets. Deliver excellent customer service while maintaining effective communication and professionalism. Follow company policies, campaign guidelines, and quality standards during all customer interactions. Perform any additional responsibilities assigned by management from time to time.

Skills & Expertise

Call Center Operation Fluent In English Outbound and Inbound Calls

Company Information

Daffodil Response Center(DRC)

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Daffodil Response Center(DRC) Address: 102/1, Shukrabad (4th Floor), Mirpur Road, Dhanmondi, Dhaka-1207 Website: https://drc.daffodilnet.com
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রিপোর্ট ও নিরাপত্তা সতর্কতা

এই চাকরির জন্য নিয়োগদাতা ব্যক্তি বা প্রতিষ্ঠান যদি আপনার কাছে টাকা, ফি, জামানত বা অন্য কোনো আর্থিক দাবি করে, অথবা নিয়োগ প্রক্রিয়ার সময় কোনো ধরনের হয়রানিমূলক, প্রতারণামূলক, অশোভন, শারীরিক বা মানসিক আচরণ করে, তাহলে দয়া করে দ্রুত আমাদের জানান এবং জবটি রিপোর্ট করুন।

চাকরি পাওয়ার জন্য কখনও কোনো ব্যক্তি বা প্রতিষ্ঠানের কাছে অর্থ প্রদান করবেন না। কর্মস্থল বা নিয়োগ প্রক্রিয়ায় অনিরাপদ, সন্দেহজনক বা হয়রানিমূলক পরিস্থিতির আশঙ্কা থাকলে সেখানে যুক্ত হওয়ার আগে সতর্ক থাকুন।

ব্যবহারকারীদের মধ্যে অর্থ লেনদেন, অফ-প্ল্যাটফর্ম যোগাযোগ বা নিয়োগদাতার অনৈতিক আচরণের দায় প্ল্যাটফর্ম বহন করে না। তাই যেকোনো সিদ্ধান্ত নেওয়ার আগে নিজ দায়িত্বে তথ্য যাচাই করুন।

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