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Business, Management and Accounting

Thomas Stefanus Kaihatu

Universitas Ciputra

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Research

Specialisations

  • Marketing
  • Organizational Behavior and Human Resource Management
  • Strategy and Management
  • Management of Technology and Innovation

Research topics

  • Consumer Behavior and Marketing Influence
  • Customer Service Quality and Loyalty
  • Innovation and Knowledge Management
  • Entrepreneurship Studies and Influences
  • Consumer Retail Behavior Studies
Publications
133
Citations
515
h-index
12
Papers, last 3 years
3

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Thomas Stefanus Kaihatu — Universitas Ciputra