About this position
Administrative Graduate Assistant (AGA) Graduate Assistantship
Program
JOB SUMMARY
- The AGA Doctoral Operations position supports the Helms School of
- Government doctoral programs by assisting with student
- communication, doctoral process administration, records management,
- and academic operations. This role helps monitor student
- progression through program milestones, maintain accurate records,
- support orientation and doctoral events, and assist with process
- improvement initiatives. The position requires professionalism,
- confidentiality, strong communication skills, attention to detail,
- and the ability to work collaboratively with students, faculty,
- staff, and university departments. The AGA Doctoral Operations
- employee is expected to represent Liberty University and the Helms
- School of Government in an exemplary manner while supporting
- efficient and student-centered doctoral program operations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Work under the direction and supervision of a Helms School of Government (HSOG) Director.
- Be present for all necessary events put on by the HSOG.
- Attend all Orientations and training sessions per the direction of the department and The Graduate School.
- Uphold and follow The Graduate School Honor Code and Graduate Assistantship Handbook.
- Assist the HSOG with miscellaneous administrative tasks/projects and any other various responsibilities.
- Student Support and Communication
- Respond to student inquiries regarding doctoral processes, timelines, forms, and university procedures
- Assist with tracking student questions and unresolved issues requiring escalation
- Support communication efforts related to orientation and doctoral events
- Maintain professional correspondence with doctoral students and faculty
- Doctoral Process Administration
- Assist with monitoring student progression through dissertation and capstone milestones
- Track completion of required doctoral tasks and documentation
- Update internal records related to student status, milestone completion, and committee assignments
- Assist with maintaining doctoral process guides, FAQs, and support resources
- Records Management and Data Tracking
- Maintain confidential student records and tracking spreadsheets
- Enter and update information in university systems as directed
- Monitor workflow queues and document completion status
- Generate reports regarding student progression
- Ensure records are accurate, current, and compliant with university standards
- Registration and Academic Operations Support
- Support course sequencing communications and enrollment tracking
- Assist with degree audits and verification of program progression
- Identify discrepancies requiring review by a Doctoral Support Coordinator or the Assistant or the Assistant Director of Doctoral Programs
- Process Improvement and Special Projects
- Assist in developing and updating standard operating procedures
- Support process mapping, workflow documentation, and quality improvement initiatives
- Participate in special projects related to doctoral program operations
- Provide recommendations for improving efficiency and student experience
- Collaborate with other graduate assistants, staff, faculty, departments, and colleges/schools across the university on tasks and initiatives originating from HSOG.
- Handle sensitive information with discretion, adhering to ethical standards and maintaining confidentiality.
- Information handled by the AGA
- Student names and contact information needed for official University communication
- Enrollment status and registration information necessary to assist with course registration, committee pairing, or dissertation/capstone processes
- Course registration records and academic progress information needed to support students and faculty in the doctoral program
- Student holds and registration issues when assisting with enrollment processes
- Student degree program, concentration, catalog year, committee assignments, and dissertation/capstone milestones when required to perform assigned duties
- Official University correspondence related to the student’s academic progress when access is granted as part of their job responsibilities
- Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
- Works effectively as a team member, embracing and fostering LU’s mission.
Additional information may be found here
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS AND CREDENTIALS Education and
Experience
- Bachelor’s degree (B.A./B.S.) degree from a four-year college or university preferred.
- Minimum Qualifications: Must be accepted into, or currently enrolled in a master’s or doctorate program by the start date.
- Preferred Qualifications: Bachelor’s degree with a relevant combination of writing, communication, planning and coordinating events, and reporting experience. Must be enrolled in a master’s or doctorate program and have previous teaching experience.
- Experience using Microsoft Office.
- Ability to maintain confidentiality and exercise professional judgement
- Ability to attain an understanding of all technical systems that support the role of being an AGA.
- Must live in the local area in order to report to work on campus.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE
JOB
Communication and Comprehension
- Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
- Possess public communication skills that allow professional representation of Liberty University.
- Strong organizational skills.
- Computer skills.
Problem Solving
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities
- May be required to travel as a chaperone for student trips.
- May be required to sit to perform deskwork or type on a keyboard.
- Regularly required to hear and speak in order to effectively communicate orally.
- Regularly required to stand, walk, and climb stairs to move about the campus.
- Handle materials, reach overhead, kneel or stoop in order to conduct business.
- Regularly lift 10 or fewer pounds.
WORKING CONDITIONS Work Environment
- The working environment in which one will typically perform the
- essential functions of this position is a climate-controlled
- setting. It is well lighted, and the noise level is moderate.
- Working environment may include facilitation of events outdoors
- occasionally.
Driving Requirements
- If the employee is required to travel in performing the duties and
- responsibilities of the position, the use of one’s personal vehicle
- (or LU vehicles) may be required for travel. Proof of a valid
- driver’s license, an acceptable DMV record, LU Driving Approval,
- and liability insurance is required when driving in the performance
- of the employee’s position.
Time Type
Part time
Location
Onsite
Pay Rate
Starting at $12.77
- Student employees are paid at least the current Virginia minimum
- wage per hour. Pay may vary by position and department based on job
- responsibilities, required skills, available funding, and market
- conditions.
- The University is an Equal Opportunity Employer. We believe it
- is our moral and legal obligation to meet the responsibility of
- ensuring that all management practices regarding employees are
- conducted in a nondiscriminatory manner. In compliance with Title
- VII of the 1964 Civil Rights Act, and other applicable federal and
- state statutes, all recruiting, hiring, training, and promoting for
- all job classifications will be administered without regard to
- race, color, ancestry, age, sex, national origin, pregnancy or
- childbirth, disability, military veteran status or other applicable
- status protected by law, including state of employment protected
- classes. It is, therefore, our policy and intention to evaluate all
- employees and prospective employees strictly according to the
- requirements of the job. All personnel related activities such as
- compensation, benefits, transfers, job classification, assignments,
- working conditions, educational assistance, terminations, layoffs,
- and return from layoffs, and all other terms, conditions and
- privileges of employment will be administered without regard to
- race, color, ancestry, age, sex, national origin, pregnancy or
- childbirth, disability, military veteran status or other applicable
- status protected by law, including all applicable state of
- employment protected classes. The University is a Christian
- religious-affiliated organization; and as such, is not subject to
- religious discrimination requirements. The University’s hiring
- practices and EEO discrimination practices are in full compliance
- with both federal and state law. Federal law creates an exception
- to the “religion” component of the employment discrimination laws
- for religious organizations (including educational institutions),
- and permits them to give employment practice preference to members
- of their own religious beliefs.
How to apply
- Read the full advert on the source site — it carries the authoritative terms.
- Prepare your SOP, CV, transcripts and referees before the deadline.
- Apply through the university's own portal. Never pay a fee to a third party.