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HighLevel

HighLevel
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Manager, Trial Experience - SaaSHighLevel
Remote — India
Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred5+ years of progressive experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred3+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers requiredYou are a true people manager at heart, you love mentoring, leading and contributing to the professional development of those around youA strong technical aptitude to help our users succeed with the HighLevel softwareStrong collaboration, time-management and prioritization skills are critical to the success of this roleThe ability to build and maintain strong relationships internally with senior leadership, teams and customersStrong experience using data/analytics tools to solve problems, measure the impact of your work, develop new projects and drive demonstrable customer and team successAbility to collaborate and influence cross-functional teams and champion new concepts and ideasDemonstrated approach to problem solving and conflict managementMust be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s resultsDemonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reportsAbility to develop and maintain deep knowledge of customers, data, business, and marketsDemonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oralExperience working with and or ability to learn the use of various CRM SystemsWorking knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEOWorking Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social mediaEEO Statement:The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.We encourage you to review our Privacy Policy before submitting your applicationOriginally posted on Himalayas