8+ years in commercial operations, revenue operations, renewals, or senior account management within SaaSDemonstrable, hands-on track record negotiating difficult, high-value, and complex renewals and commercial termsExperience owning renewals, pricing / deal desk, and/or order-to-cash at scaleStrong systems fluency (CRM, CPQ, billing / subscription platforms) and commercial modellingExperience leading and scaling teams in a mid-size (~€40m ARR) SaaS environmentCommercially astute, numerate, and customer-oriented, with excellent negotiation and stakeholder skillsSuccess Indicators (First 12–24 Months)Renewal rate and gross / net revenue retention improved and predictableDifficult and at-risk renewals consistently secured or improved through structured negotiationPricing and discount governance embedded, with margin protected on non-standard dealsDSO reduced, and invoicing accuracy and timeliness improvedQuote-to-cash automated, with commercial data trusted as a single source of truthA high-performing Commercial Operations function balanced for effectiveness, efficiency, and cost
Deadline:27 Nov 2026